2023
The Benefits of Investing in an Australian-Made Skip Loader
West-Trans is a quality local and national supplier of heavy machinery and vehicles. Beyond supporting your neighbour and the local economy, there are a range of benefits to purchasing from a local manufacturer. This includes skip loaders being specifically designed for Australian conditions and customers having an easy time with any warranty claims, among many other reasons.
Main Benefits of Australian-Made Skip Loaders
The benefits of using Australian-made skip loaders are many, from Australian quality to the convenience of local finance and maintenance. Let’s have a look at why you should consider choosing an Australian-made skip loader over the overseas competition.
Products designed for Australian conditions
The quickest way to find out how unique Australia is, is to travel overseas to another country. Being a country of extreme weather conditions and challenging terrain, you want a skip loader you can rely on to get the job done, no matter what that job is. Australian-made skip loaders have a design better suited to what our environment can throw at them. This makes them more reliable and less likely to break down.
Shorter lead times
There is never a great time for needing new parts, and, in some cases, you need those replacement pieces yesterday. Working with a business from overseas means longer lead times as your parts must come from Europe or Asia. There are also the added shipping costs that come with overseas delivery, which can be quite significant with larger materials. Locally made parts won’t need to be transported as far, which means lower costs and downtime.
Warranty easier to claim
Making a warranty claim with an overseas company can have a range of complications. There are initial practical hurdles, such as time differences and language barriers, but beyond that, there are legal issues, as consumer laws can vary from country to country. Consumers in Australia are protected by Australian Consumer Law when they purchase from local businesses, and it is much easier to enforce these rights than it is with an international operation.
Easier to receive repairs and services
Skip loaders go through a lot, and, at some point, you’ll need to have them serviced or even repaired. Local businesses will have an easier time acquiring the necessary parts or information from a local manufacturer than an international one. There will be increased availability of what you need and a quicker service, meaning your skip loader’s downtime will be much shorter.
Local industry knows local laws
While overseas companies who conduct business in Australia are held accountable by Australian Consumer Law, there are also many legal grey areas. Depending on what your purchasing situation is, there are even some scenarios where overseas purchases won’t be covered by the ACL, which will leave you in a stressful situation should anything go wrong.
Quality products
There’s no denying that European companies make quality machinery and are renowned for their impressive workmanship. However, Australian-made equipment is not only made from the best materials, it is specifically designed to meet Australian standards and environmental conditions.
West-Trans is the local supplier you can trust
Buying your Australian-made skip loaders from local suppliers has a range of benefits. Along with purchasing a vehicle you know has been designed for local conditions, you have the added reassurance that it comes with a local warranty designed to meet both local needs and legal requirements.
West-Trans is your Australian-made heavy machinery specialist. Whether you’re after skip-loaders, dog trailers, hook-lifts or spare parts, we’ve got you covered. To discuss your options further, get in touch with our friendly team today!
Vision, Values, and Commitment to Service Excellence
At West-Trans, we are committed to providing durable, high-quality products and exceptional customer service. To ensure we stay true to our mission, we have a series of values and vision that guides us throughout our work. In this blog, we’re sharing what our values are, where we envision our company in the future, and the four key service areas of our company.
Values and Vision
Values
At West-Trans, our team has a set of values that we consider core to our business. These are:
- Safety: The health and safety of our team and clients always comes first. We prioritise safety in our workshop while creating safe products and machines for the Australian and global markets.
- Efficiency: Our people have an ingrained dedication to finding innovative ways to improve efficiency without cutting corners or sacrificing quality.
- Pride: Our team takes pride in our hard work, integrity and craftsmanship in everything we do.
- Loyalty: As a family business, we value loyalty to our co-workers and respect for each member of our company.
These values are the foundations on which we have built the culture of our company and have been key to our growth, innovation and success. Moving forward, we aim to maintain this high standard in every aspect of our work.
Vision
West-Trans has come a long way since we first began, but the way we see it, we’re only getting started. We’re striving to become a leading force in the Australian manufacturing industry. We’ll achieve this through promoting Australian jobs and prioritising safety and sustainability throughout our manufacturing process. West-Trans will continue to take pride in delivering tough and reliable products, including hook lifts, skip loaders, dog trailers and more.
Sustainability Initiatives
Sustainability has never been more important than it is now, and at West-Trans, we’re constantly investigating new, innovative ways to improve our efficiency and reduce our environmental impact. So far, we’ve committed to reducing energy usage by installing solar systems at all our facilities. Our staff are constantly looking for new, advanced technologies to adopt to increase our efficiency and reduce our carbon footprint. We strongly believe that these steps not only help the environment but also play an essential role in keeping the Australian manufacturing industry alive.
Four Service Areas Aligning with Values and Vision
1. Component Imports
West-Trans Equipment imports a wide range of high-quality components across Australia and the world. After years of quality service, our name has become associated with trust and reliability, and we aim to keep it that way. By adhering to our core values and vision, we believe we’ll continue being a trusted name worldwide for years to come.
2. Authorised Dealer Network
Our company has built strong relationships with reliable dealers and reputable service companies across the Australian territories, creating a community we can rely on. We have the highest selection criteria and requirements for our authorised dealers to ensure our clientele will receive the same high level of communication and service they could expect from dealing with us directly. This ensures we maintain a consistent, high level of customer care and satisfaction, aligning with our company’s values and vision.
3. Servicing and Maintenance
Reliability and customer satisfaction are two key factors we strive to achieve with every product we design. Even the best machinery will need regular servicing and occasional repairs to keep it in the best condition. Since 1988, we’ve provided servicing and repairs to our operations along with our sales to ensure the highest customer satisfaction. We have local engineers and maintenance specialists across Australia, including Brisbane, Perth, Melbourne, Sydney, Adelaide and more. Wherever you are, we are dedicated to ensuring you can get quick, reliable service in your moment of need. This is all part of West-Trans Equipment’s commitment to excellence and safety, so whether you purchase a skip loader or a hook lift truck, we’re here to keep it running for the long haul.
4. Warranty and Ongoing Support
With all sales and purchases, a warranty is included to provide our customers with peace of mind. Warranties have a range of benefits, including providing you with access to parts and customer service directly from us or one of our trusted dealerships. By completing your warranty registration, you’ll experience the best customer service for any issue you experience with your product. Our team takes every enquiry seriously and is dedicated to providing a solution that will leave you satisfied.
Australia’s leaders in the skip loader and hook lift market
At West-Trans Equipment, we have a set of core values that we uphold in every aspect of our work. We strongly believe that by emphasising safety, efficiency, pride and loyalty, West-Trans Equipment is a national leader with our commitment to delivering the best high-quality skip loaders, dog trailers, hook lifts and machinery parts across the globe. Along with this, we strive to improve sustainability, provide Australians with jobs and deliver customer satisfaction. To find out more, get in touch with a member of our professional, friendly team today.